OTEC Workshops in April and May

Posted by Ginny Henry | March 21, 2014 | 2014, April, BruceGreySimcoe, Coaching for Excellence, Designated Trainer, eLearning, May, Ontario, OTEC, RTO7, Service Excellence, workshops

OTEC has workshops in Service Excellence coming up in the next two months.

Service Excellence Dynamics eLearning – Anytime, anywhere

Acquire the knowledge and skills to increase customer loyalty and create memorable experiences
Register online
Pricing Promotion – Valid until April 30, 2014

Service Excellence (Full day) – April 29, 2014

This full day workshop provides participants with industry-leading skills and tools to create exceptional service experiences, gain customer loyalty and learn customer recovery techniques
Register online
Location: 21 Four Seasons Place, Suite 300, Toronto ON

Service Excellence Designated Trainer Program* (Full day) - April 29 – May 1, 2014

This three day workshop covers everything you need to know to deliver OTEC’s industry-leading Service Excellence workshop within your organization, including information on adult learning principles and how to create a learner centric environment.
Register online
Location: 21 Four Seasons Place, Suite 300, Toronto ON

Coaching for Excellence (Full day) – May 14, 2014

Learn skills and tools to coach employees, motivate your team and increase performance
Register online
Location: 21 Four Seasons Place, Suite 300, Toronto ON

*Eligibility criteria applies for OTEC’s Designated Trainer Program. Please contact OTEC for more information.

Please contact Claire Sullivan, csullivan@otec.org or 416-622-1975, ext. 240 or visit our website www.otec.org for more information.