OTEC Workshops Coming Up

Posted by Ginny Henry | March 07, 2014 | April, BruceGreySimcoe, difficult service situations, March, OTEC, register online, RTO7, service excellence, Toronto, workshops
OTEC is hosting training workshops in late March and early April.
  • March 26:  Building a Culture of Service Excellence (Full day)
    Maximize customer loyalty by developing consistent service standards and organizational culture
    Register online
    Location:  21 Four Seasons Place, Suite 300, Toronto, ON
     
  • April 9:  Overcoming Difficult Service Situations NEW! (Full day)
    Identify, understand and overcome challenging service situations by acquiring the knowledge, skills and tools to professionally handle difficult service situations
    Register online
    Location: 21 Four Seasons Place, Suite 300, Toronto, ON

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