OTEC is hosting two Service Excellence Workshops in late February.
February 25: Service Excellence - Full Day
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Get industry-leading skills and tools to create exceptional service experiences, gain customer loyalty and learn customer recovery techniques
For more information and to register, visit the
website.
February 25 to 27: Service Excellence Designated Trainer Program - Full Day
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This three day workshop covers everything you need to know to deliver OTEC’s industry-leading Service Excellence workshop within your organization, including information on adult learning principles and how to create a learner centric environment.
For more information and to register, visit the
website.
Both workshops are being held at 21 Four Seasons Place in Toronto.