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Service Excellence Designated Trainer Program

Service Excellence Designated Trainer Program

If your organization trains more than 50 employees per year, then consider delivering OTEC’s flagship “Customer Service Excellence” program in-house. Your trainers will gain a solid understanding of adult learning basics and will discover how to create a learner-centric environment. Your organization will benefit through increased employee participation, theory retention and support in your efforts to create a ‘service culture’.

For program details and to register, click on the link below.

Refreshments and lunch included.
Event location: 21 Four Seasons Place, Suite 300, Toronto ON M9B 6J8
Event date: 12/6/2016 9:00 AM - 12/8/2016 4:30 PM

Contact Name: Sepideh Gorjizadeh
Phone: 416-622-1975 ext 235
Email: sgorjizadeh@otec.org
Website URL: http://otec.org/About/WorkshopsandEvents/Events/Service-Excellence-Designated-Trainer-Program-Dece.aspx

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